Live Chat Support Agent
Engage with customers via live chat to resolve queries, provide product guidance, and troubleshoot issues.
UK Salary Range
£23,000 - £30,000
Sri Lanka Salary Range
£11,500 - £16,000
Key Skills Required
Live Chat Multitasking Typing Speed Customer Engagement Product Knowledge
Role & Responsibilities
- ✓ Respond to customers through live chat platforms
- ✓ Resolve customer queries in real-time
- ✓ Provide accurate information about products/services
- ✓ Escalate complex issues when necessary
- ✓ Maintain chat logs and summaries