Case Studies Across Industries
Discover how leading British brands across different industries have built successful offshore teams with YTA. From software development to healthcare, see real results and savings.
Customer support team for The GP Service
Digital healthcare provider offering online GP consultations, prescriptions, and healthcare services across the UK.
"YTA helped us establish an exceptional customer support team in Sri Lanka. Their dedication to patient care and technical knowledge has transformed our service delivery."
Nitin Makadia
Operations Manager at The GP Service
Roles Hired
-
Customer Support Team Lead -
Healthcare Support Specialist -
Patient Care Coordinator -
Technical Support Representative -
Quality Assurance Analyst
Results
-
Reduced response time from 30min to 2min -
Achieved 98% patient satisfaction rate -
Handled 10,000+ monthly patient inquiries -
Maintained 100% GDPR compliance
Onboarding & Compliance team for IBC Healthcare
Leading specialist care provider delivering high-quality care services across the UK, with a focus on complex care needs and specialist support.
"YTA made it incredibly easy to recruit skilled HR professionals who quickly adapted to our processes and CQC requirements. Their team's understanding of healthcare compliance has been invaluable in maintaining our high standards."
Harika Thogarcheti
Director People & Culture at IBC Healthcare
Roles Hired
-
Onboarding Coordinator -
Compliance Specialist -
Training Administrator -
Document Control Officer
Results
-
Reduced onboarding time from 4 weeks to 1 week -
Achieved 100% CQC compliance documentation -
Automated 80% of onboarding processes -
Maintained training compliance rate of 99.8%
Finance & Accounting team for IBC Healthcare
Leading specialist care provider delivering high-quality care services across the UK, with a focus on complex care needs and specialist support.
"YTA helped us extend our finance team with skilled professionals in Sri Lanka who seamlessly integrated with our operations. They've been crucial in managing our rapid growth."
Rupa Dattani
Head of Finance at IBC Healthcare
Roles Hired
-
Finance Manager -
Payroll Processor -
AR/AP Assistant -
FP&A Analyst
Results
-
Successfully managed payroll for 1000+ healthcare staff -
Reduced month-end closing time by 60% -
Improved cash flow management by 45% -
Achieved 99.9% payroll accuracy rate
Marketing team for Treat-it Medical Cannabis Clinic
Leading medical cannabis clinic providing consultations and prescriptions for patients across the UK, specializing in evidence-based cannabis treatments.
"The team quickly mastered the complex regulatory landscape of medical cannabis marketing. They've launched highly effective, fully compliant campaigns that have transformed our patient outreach while maintaining strict adherence to advertising guidelines."
Dr Mehran Afshar
Medical Director at Treat-it Medical Cannabis Clinic
Roles Hired
-
Healthcare Marketing Manager -
Medical Content Writer -
Digital Marketing Specialist -
Social Media Coordinator -
Marketing Analytics Expert
Results
-
Increased patient inquiries by 300% -
Achieved 65% reduction in patient acquisition cost -
Maintained 100% marketing compliance -
Expanded market reach across 5 new regions
Software development team for The GP Service
Digital healthcare provider offering online GP consultations, prescriptions, and healthcare services across the UK.
"YTA helped us build a high-performing software development team in Sri Lanka. The quality of Sri Lankan talent and their technical expertise has been exceptional."
Suleman Sacranie
CEO at The GP Service
Roles Hired
-
Java Developer -
PostgreSQL Database Administrator -
Angular Frontend Developer -
IT Project Manager
Results
-
Reduced IT team costs by 50% -
Increased development velocity with shorter project timelines -
Improved code quality with fewer production issues -
Successfully documented existing system to manage technical debt
Customer support team for Care Hires
Leading healthcare workforce management platform helping NHS trusts and care homes efficiently manage their temporary staffing needs.
"Our Sri Lankan team has been exceptional in managing complex healthcare staffing operations. Their meticulous attention to compliance checks and ability to efficiently handle rota management has been crucial to our service delivery."
Ashley Haveloch-Jones
COO at Care Hires
Roles Hired
-
Customer Support Manager -
Customer Support Representative -
Compliance Assistant -
Account Executive
Results
-
Processed 50,000+ care worker shifts monthly -
Achieved 100% compliance verification rate -
Reduced rota planning time by 75% -
Successfully managed 500+ agency relationships
Software development team for Care Hires
Leading healthcare workforce management platform helping NHS trusts and care homes efficiently manage their temporary staffing needs.
"Care Hires has had its software base in Sri Lanka from the beginning, and as we've grown, we've expanded beyond just development to include finance and customer support teams. The technical talent and dedication of our Sri Lankan team has been instrumental in our success."
Ian Mattioli MBE
Chairman at Care Hires
Roles Hired
-
Angular Developer -
MongoDB Developer -
AWS DevOps Engineer -
QA Tester -
UI/UX Designer
Results
-
Successfully launched MVP within 4 months -
Secured Series A funding of £2.5M -
Achieved 99.9% platform uptime -
Reduced development costs by 60%
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