Customer Service Representative
Handle inbound customer calls and provide timely and effective support across products and services.
UK Salary Range
£22,000 - £30,000
Sri Lanka Salary Range
£11,000 - £15,000
Key Skills Required
Inbound Calls Customer Support Problem Solving CRM Systems Communication Skills
Role & Responsibilities
- ✓ Answer incoming customer queries
- ✓ Resolve issues or escalate appropriately
- ✓ Update customer information in CRM
- ✓ Ensure customer satisfaction
- ✓ Follow call scripts and company policies