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Case studies Scaling Delivery for The GP Service with a Fully Managed Tech Team

Scaling Delivery for The GP Service with a Fully Managed Tech Team

How The GP Service partnered with Your Team in Asia to rapidly scale development capacity, replace key leavers, and cut IT support and maintenance costs while running multiple critical projects in parallel.

Telemedicine Digital Healthcare

Client: The GP Service, UK | Engagement: Fully managed offshore tech team

The Challenge

Delivering multiple projects with limited in-house capacity

The GP Service needed to run several critical technology projects in parallel while dealing with limited in-house development capacity and rising IT costs.
  • Multiple high-priority projects needing to run in parallel with limited internal resources.
  • Urgent need to replace key developers who had left the organisation
  • IT support and development costs escalating quickly, impacting margin and flexibility.
To keep up with product demand and maintain service quality, The GP Service needed a way to quickly rebuild and expand its tech team without sacrificing quality or control.

The Solution

A fully managed, offshore tech team embedded into UK operations

Your Team in Asia delivered a fully managed, offshore tech team based in Sri Lanka, designed to integrate seamlessly with The GP Service’s UK operations and workflows.
  • Angular Developer
  • React Developer
  • Full Stack Developer
  • Java Spring Developer
  • PostgreSQL Database Engineer
  • QA Tester
  • IT Support Engineer
  • Project Manager
The team worked across feature delivery, maintenance, QA, and IT support, ensuring continuity, coverage, and alignment with The GP Service’s product roadmap and SLAs.

Impact

Rapid ramp-up, continuity, and cost optimisation

  • Full offshore team onboarded and delivering within 6 weeks.
  • Key leavers replaced quickly, minimising disruption to live projects.
  • Overall IT maintenance spend reduced by 50%.
  • Parallel project execution enabled timely feature rollouts and product improvements.
With a stable, multi-disciplinary offshore team, The GP Service gained the capacity to deliver more, faster – without the overhead of building and managing a large in-house engineering team.

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